About us...

On-Site Research is a fast growing market research agency based the UK. We were established to serve a growing need for an informal, consultancy based service aligned with large agency resources.
Our expertise includes pricing research, customer satisfaction & loyalty, retail auditing, price & promotion research, category management and mystery customer research.

On-Site Research also calls upon the expertise of a growing group of specialist associates who we work closely with on a day to day basis in the following areas - analysis and modeling, face to face field teams, data processing and coding, web based data collection and online reporting design. This approach to business offers our clients the best of all worlds enabling them to take advantage of a unique blend of senior level experience for their specific research needs.

On-Site Research is owned and managed by Richard Paisley. Richard has accrued many years experience in marketing research in various research disciplines.

More about Richard......

Richard PaisleyRichard, a very old and wise researcher with a full MRS membership and many letters after his name, began his career with Cadbury as a Graduate trainee selling Cadbury wares to Cash and Carries in Scotland. After six months they moved him to head office at Bournville into marketing for a few years.

He then left for AGB to work in TCA client service, the Super Panel of the 80’s. A move to ESA followed, where he developed the company’s Trade Research arm as a partner and board director, then onto Marketing Sciences in Winchester & finally setting up on-site.

Richard has worked with all of the Major Multiple Grocers including some that are no more (but it wasn’t his fault). He has also worked with 20 or so Blue Chip food and drink manufacturers in a Trade Research capacity and claims to know his SKU’s from his SEL’s. He currently enjoys client relationships with a number of Retailers & customer-centric companies.

When he is not working he likes cooking, reading pulp fiction (preferably somewhere warm, beside a swimming pool), hitting golf balls in random directions and playing “who controls the TV remote” with his family – a game , to be frank, he does not excel at.